Reward Points

The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded for shopping and actions such as submitting reviews.

Benefits of Reward Points for Registered Customers

After registering you can earn and accrue reward points, which can then be redeemed and used towards the cost of your next order. Rewards are an added bonus to you, and just one of the ways we can thank you for being a loyal customer on our site.

Earning Reward Points

Rewards can currently be earned for the following actions:

  • Making purchases — every time you purchase here, you earn points based on the product prices, and these points are added to your Reward Points balance.
  • Registering on our site
  • Subscribing to a newsletter for the first time
  • Sending Invitations — Earn points by inviting your friends to join our site 
  • Converting Invitations to Customer — Earn points for every invitation you send out which leads to your friends registering on the site.
  • Converting Invitations to Order — Earn points for every invitation you send out which leads to a sale.
  • Review Submission — Earn points for submitting product reviews (subject to approval).
  • New Tag Submission — Earn points for adding tags to products (subject to approval of your suggested tags).

Reward Points Exchange Rates

The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases. Fluctuations in the currency rate may mean some gain or loss for you, these are outside our control.

Redeeming Reward Points

You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Reward Points Minimums and Maximums

Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.

Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total reward points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

Reward Points Expiration

Reward points can be set to expire. Points will expire in the order of which they were first earned.

Note: You can sign up to receive email notifications each time your balance changes when you earn, redeem or lose points, as well as point expiration notifications. See the Reward Points section of the My Account area on this Scootling online shop.

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